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General Terms and Conditions

GENERAL TERMS AND CONDITIONS

This page provides information about who we are and the legal terms and conditions that we apply to your use of the web sitocarracedo.com by the law 34/2002 11th July by the Information Society and Electronic Commerce Services Act.

Contact:  Concepción Rodríguez Penelas
Adress: Rúa Pombeiro 10,
Postcode: 27163
Santa Mariña – O Corgo

1) DELIVERY AREA

No limits

2)PURCHASER TERMS

By purchasing through the sitocarracedo.com you comfirm the following terms and conditions

A) you comfirm that you have agree to the website terms
B) you are older 18
C) you may purchase solely for your own personal use and you may not for any comercial exploitation whatsoever
D) you may purchase items to be deliver only to the adress that you have been register as sitocarracedo.com user

3) DELIVERY TERMS AND CONDITIONS

3.1)  All products that you order through the sitocarracedo.com must be comfirm by us

We will notify you by email adress as soon as posible sitocarracedo.com only will deliver the cuantity and the products that have been confirmed

3.2) The confirmation of your order will be ready  within 48 and 96 hours of the date you place your order.

The date of delivery may change in order to the type of the product adress or stock.

3.3) You should check all proucts you receive against your order. If the products you receive are damage or incorrectly

Supplied on delivery then you must note the details of any damage or error

In supply on the delivery documentation within 24 hours and you must inform us by email to sitorracedopedidos@gmail.com informing us that the products  are damage

Or incorrectly supplied

4) CONSUMER RIGTHS

4.1) Applicabilty of cancellation right

You can cancell your order within 14 natural days of the date of the reception of your product

In this cases you will be refund of the product and also the delivery charges according to the refund

Terms policy(6.1)

4.2) To cancell your order you must give a notice within 14 natural days and you must give back inmediately the Product and you will asumme the delivery charges

5) PAYMENT TERMS

5.1) Prices of every product are the ones shown in the website

5.2) All prices are VAT included

5.3) Prices may be modify at everytime but this changes may not affect the ones have been confirmed

5.4) In any case and any circumstance that was not the choice of sitocarracedo.com

Any mistake about any prices and this can be obvious by the purcharser sitocarracedo.com

Can stop suppling that product becouse of the mistake of the price

Also in the case that your order have been confirmed

5.5) the payment of your orders  can be made by credit or debit card through the credit card reader In the website, in this case we will charge you first and then we will send your order payment must be made at once before to receive your order as follow; by credit or debit card through the credit card reader, in this case sitocarracedo.com bank must confirm your payment before to put through your order

6) REFUND POLICY

6.1)If you choose to return any products to us, you must do it by post telling us the reasons of your return, your full name and your bank account details

E-mail: sitocarracedopedidos@gmail.com

Adress: Rúa Pombeiro 10
Postcode: 27163, Santa Mariña-O Corgo

also you can phone us in; 0034 675808460

6.2) If you cancel a product or service you have order from us please beaware of the following terms that apply

a) Applicability of cancelation rights;

you can cancel your order within a 14 natural days, we will check the product and we will refund you within 14 natural days of the date of the reception of your cancellation, in this case we will rfund you the full amount of the product and also the delivery charges but you will asume the charges of the return to us

b) Damage; we will check the product that has been refund and we will notify you if you are or not entitle for a refund by email if you are entitle for a refund, we will refund you as soon as posible wtihin 14 natural days of the date of the confirmation of your refund in this case we will refund you the full amount of the product and also the delivery charges. We will refund the charges of the return to us

6.3) The refund will be by bank transfer to your account

7)  CHANGES TO THESE WEBSITE TERMS

7.1) sitocarracedo.com reserve the right to change and update these website terms from time to time.

This can be at any term of this website

7.2) These general terms apply to any order you place through the sitocarracedo.com unless any matter or changes in this terms and conditions arises by spanish law and subjet to the exclusive jurisdiction of the spanish court

8) PRIVACY POLICY

In order to organic law 15/1999 13th December Privacy Policy we inform that Concepción Rodríguez Penelas may collect, use, store and transfer the types of personal data of you for the follow pupouses; to enter into the terms of a contract with you to comply with the legal obligations for marketing pourpuses in the case you agree

You have the legal right to acces, correction, erasure and object your data if you wish to exercise any of your rights, please contact by post to;

Adress: Rúa Pombeiro 10
Postcode: 27163, Santa Mariña – O Corgo

or by email to; sitocarracedopedidos@gmail.com

by accessing such third party applications, you may anable the relevant third to collect or share your personal data. you have the legal right to erasure this by email or post

9) LAW AND JURISDICTION

Any matter that arises out of this website (including any contract entered between you and us through the website) shall be governed by spanish law and subject to the exclusive jurisdiction of thecourts of Spain. All contracts shall be concluded in spanishwith the agreement of  Concepción Rodríguez Penelas partieas exclusive jurisdiction of the courts of Lugo